24 Hour Session Cancellation Policy
You may cancel your appointment without charge up to 24 hours preceding your appointment. Same day cancellations will be charged 100% of the scheduled service price. If you do not call to cancel your appointment or do not show up for your scheduled appointment, you will be charged full price for the scheduled service.
All monthly memberships require a minimum of 30 days written notice prior to next billing date to assure cancellation of automatic payments. Cancellation requests submitted within the 30 day billing cycle will result in a final payment drawn from your account on your established auto draft date. You may cancel your membership at anytime by providing a 30 day notification.
If your account is inactive for 90 days without providing any notice Stretchwerks reserves the right to cancel your membership. You will then have a 60 day grace period from the cancellation date to utilize any outstanding sessions on your account or gift them to another party. Reactivation of previous membership under this scenario will be subject to a $99 fee.
All membership plans are non-refundeable. When cancelling any monthly membership plans, you will have a 60 day grace period from the day you cancel to utilize any outstanding sessions on your account or gift them to another party.